March 15, 2022 Research and Evidence

What is compassionate leadership?

Briefings

By Suzie Bailey, Michael West

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Compassionate leadership involves a focus on relationships through careful listening to, understanding, empathising with and supporting other people, enabling those we lead to feel valued, respected and cared for, so they can reach their potential and do their best work. There is clear evidence that compassionate leadership results in more engaged and motivated staff with high levels of wellbeing, which in turn results in high-quality care (West 2021). This 10-minute read provides an overview of the key concepts that underpin compassionate leadership as promoted by the King’s Fund.

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